Returns & Exchanges

At The Giveaway Guys, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for most items in their original condition. Please note that certain promotional or giveaway-entry items may have specific restrictions regarding eligibility for refunds.

Return Process

• 1.
  Initiate Your Request

  Log into your account and navigate to the order history section to select the items you wish to return and receive a Return Authorization number.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the packing slip is included inside the box.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to your original payment method within 5 to 7 business days.