Frequently Asked Questions
Everything you need to know about shopping with The Giveaway Guys.
How long does shipping typically take?
Standard shipping usually takes between 3 to 7 business days depending on your location. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How can I track my order?
Once your order is shipped, you will receive an email with a tracking link. You can also log into your account on our website to view your order status in real-time.
Do you ship internationally?
Currently, we only ship to customers within the United Kingdom and Europe. We are working on expanding our delivery zones to North America soon.
Are the products covered by a warranty?
Yes, all our electronics and hardware products come with a standard 12-month manufacturer's warranty against defects.